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API integration use case

Bring grounded AI answers into the products you already run

Use the RAGO-X API to connect organizational knowledge to customer portals, business systems, and chatbots. Add answers with search evidence without building the entire RAG stack from scratch.

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POST /v2/rag/query
200 OK

{

"answer": "...",

"sources": [

{ "document": "policy.pdf" }

],

"confidence": 0.94

}

Grounded response with source metadata

Featured scenario

A team adds document-based AI search to its customer portal

“Can our portal answer product policy questions immediately and show the evidence?”

Building it yourself

  • Develop document processing, embeddings, vector search, and generation separately.
  • Operate model and search infrastructure while continuously managing quality.
  • Synchronize document changes and permissions outside the existing product.

With the RAGO-X API

  • Configure an API key and send questions from the existing product.
  • Receive structured answers with relevant documents and sources.
  • Render and extend the result inside the current interface and workflow.

Integration workflow

Focus on the product experience, not RAG infrastructure

01

Prepare knowledge

Connect the documents needed by the product.

02

Authenticate

Securely authenticate requests with an API key.

03

Send the question

Pass the user question and options to the API.

04

Receive answer and sources

Get the generated answer, documents, and evidence.

05

Integrate the result

Connect it to the existing UI, bot, or automation.

More API workflows

Extend organizational knowledge to every service that needs it

Customer portal

Offer signed-in customers self-service product and policy search.

Business systems

Use internal policies and customer knowledge inside CRM and groupware.

AI chatbot

Add grounded document answers to web and mobile chatbots.

Workflow automation

Add classification, drafting, and summarization to existing processes.

What changes for developers and products

Faster delivery

Reduce the scope and time required for RAG features.

Flexible integration

Keep the existing UI and business logic.

Verifiable results

Show original evidence alongside each answer.

Turn organizational knowledge into a product feature

Use the RAGO-X API to bring document search and grounded answers into your service quickly.

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